Oracle & Sun Hardware Maintenance
Third-party hardware support for Oracle SPARC, Sun x86, ZFS Storage Appliance, and Exadata — one of the clearest cost cases in the entire TPM market.
Third-party hardware support for Oracle SPARC, Sun x86, ZFS Storage Appliance, and Exadata — one of the clearest cost cases in the entire TPM market.
Oracle hardware support renewals are among the least flexible in the industry, and the gap between Oracle's price and independent support is typically the widest we see.
Current-generation and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
SPARC T4, T5, T7, T8 · M5, M6, M7, M8 · S7-2 · SPARC Enterprise M-Series
Sun Fire X4170, X4270, X4470 · Server X5-2, X6-2, X7-2, X8-2 · Netra
ZS3-2, ZS3-4, ZS4-4, ZS5-2, ZS5-4, ZS7-2, ZS9-2 · Sun Storage 7000 Series
Exadata X3, X4, X5, X6, X7, X8 database machines · Exalogic · ODA
StorageTek SL150, SL500, SL3000, SL8500 libraries · T10000 drives
Disk shelves, JBODs, HBAs, and controller components across SPARC and ZFS
Straight talk on where independent support genuinely helps — and where it doesn't.
Oracle support pricing carries very little flexibility and rarely reflects the age of the equipment. Independent support on SPARC and ZFS hardware frequently lands well past the typical 50–70% range.
SPARC systems typically run applications that would be enormously expensive to migrate. Keeping the hardware supported is nearly always cheaper than replatforming the application.
Hardware support and Oracle software licensing are separate matters. We cover the hardware — servers, storage, components. Your database and OS licensing arrangements with Oracle are unaffected and remain yours to manage.
US-based L3–L4 engineers, not a tier-one script. Average remote ticket response is 15 minutes.
Parts staged against your specific configuration — including components the OEM no longer stocks.
One named person who knows your environment, tracks renewals, and owns your SLA.
Oracle alongside every other vendor in your estate, on a single coterminous renewal date.
Choose from three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare SLA options →
Most environments run four or five vendors. Consolidating them under one agreement removes a great deal of administrative overhead.
Send us your model list or serial numbers and we'll return a line-by-line comparison against your current OEM renewal within 24 hours.
