Independent support for Cisco switching, routing, UCS compute, and security hardware — including platforms past Cisco's Last Date of Support.
SmartNet renewal pricing climbs steeply as gear ages, and once a platform passes Last Date of Support (LDoS), Cisco won't renew at any price. Our CCIE-level engineers keep that hardware in production.
Current-generation and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
Nexus 3000, 5000, 5500, 7000, 9000 Series · MDS 9100/9200/9500 SAN directors
Catalyst 2960, 3560, 3650, 3750, 3850, 4500, 6500, 9200, 9300, 9400, 9500
ISR 1900, 2900, 3900, 4000 Series · ASR 900, 1000, 9000 Series · CSR
UCS B-Series blades, C-Series rack servers, S-Series storage servers, 6200/6300/6400 Fabric Interconnects
ASA 5500 / 5500-X Series · Firepower 1000/2100/4100/9300
Catalyst 9800 controllers · AIR-CT 2500/3500/5500/8500 · Aironet access points
Straight talk on where independent support genuinely helps — and where it doesn't.
Once Cisco publishes a Last Date of Support, the contract simply ends. There's no premium tier that extends it. TPM is the only route that keeps that switch or router under a real SLA.
A large share of SmartNet value sits in IOS/NX-OS updates. On a stable access layer that hasn't taken a feature update in three years, you're funding entitlements you never use.
Cisco's advantage was never diagnosis — it was parts logistics. We hold Cisco spares including line cards, supervisors, and SFPs for platforms Cisco stopped stocking years ago.
US-based L3–L4 engineers, not a tier-one script. Average remote ticket response is 15 minutes.
Parts staged against your specific configuration — including components the OEM no longer stocks.
One named person who knows your environment, tracks renewals, and owns your SLA.
Cisco alongside every other vendor in your estate, on a single coterminous renewal date.
Choose from three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare SLA options →
Most environments run four or five vendors. Consolidating them under one agreement removes a great deal of administrative overhead.
Send us your model list or serial numbers and we'll return a line-by-line comparison against your current OEM renewal within 24 hours.