IBM Hardware Maintenance
Third-party support for IBM Power Systems, FlashSystem, Storwize, DS-Series, and tape — including generations IBM has withdrawn from service.
Third-party support for IBM Power Systems, FlashSystem, Storwize, DS-Series, and tape — including generations IBM has withdrawn from service.
IBM withdraws hardware from service on a firm published schedule. When a Power8 or DS8880 hits that date, TPM is the practical way to keep a stable, business-critical system running.
Current-generation and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
Power7, Power8, Power9, Power10 · S812/S814/S822/S824 · E870/E880/E950/E980
FlashSystem 5000, 5100, 5200, 7200, 7300, 9100, 9200, 9500 · legacy 840/900
Storwize V3700, V5000, V5030, V7000 · SAN Volume Controller nodes
DS3000, DS4000, DS5000, DS8100, DS8300, DS8700, DS8800, DS8870, DS8880, DS8900
TS1140/1150/1160 drives · TS3200, TS3310, TS3500, TS4300, TS4500 libraries
System x M4/M5 generation · BladeCenter chassis and blades
Straight talk on where independent support genuinely helps — and where it doesn't.
IBM tells you well in advance, which is genuinely useful — it means you can plan rather than react. TPM turns that date into a budget decision instead of a forced migration.
Power Systems tend to run applications that are expensive and risky to replatform. Extending the hardware under support is frequently the lowest-risk option available.
Long-retention and compliance archives often sit on TS-Series libraries nobody has thought about in years. When IBM support lapses, the archive is still a legal obligation.
US-based L3–L4 engineers, not a tier-one script. Average remote ticket response is 15 minutes.
Parts staged against your specific configuration — including components the OEM no longer stocks.
One named person who knows your environment, tracks renewals, and owns your SLA.
IBM alongside every other vendor in your estate, on a single coterminous renewal date.
Choose from three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare SLA options →
Most environments run four or five vendors. Consolidating them under one agreement removes a great deal of administrative overhead.
Send us your model list or serial numbers and we'll return a line-by-line comparison against your current OEM renewal within 24 hours.
