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36+ Years of TPM Industry Expertise

White Glove
Data Center
Maintenance

Third-party hardware maintenance that saves you 50–70% vs. OEM contracts — without sacrificing reliability. L3–L4 certified engineers. 15-minute average remote response.

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Avg. Savings vs OEM
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Avg. Response Time
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TPM Experience
Services We Provide
  • 🔧Third-Party Maintenance
  • 🖥️Pre-Owned Hardware
  • ♻️IT Asset Disposition (ITAD)
  • ☁️VMware Services & Support
  • 🔍EOSL / EOL Hardware Support
  • 📋Flexible SLA Options
Email Us Today
sales@globaltpm.com
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✓ 24/7/365 Support
✓ L3–L4 Certified Engineers
✓ EOSL & EOL Coverage
✓ Multi-Vendor Agnostic
✓ Coterminous Contracts
✓ No OEM Lock-in
What We Do

Comprehensive IT Infrastructure
Support Services

From break-fix maintenance to full hardware lifecycle management, Global TPM delivers enterprise-grade support across all major OEM platforms — at a fraction of the cost.

🔧

Third-Party Maintenance

Save 50–70% vs OEM contracts. L3–L4 certified engineers provide 24/7 break-fix support, remote triage, and on-site response — including EOSL hardware.

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🖥️

Pre-Owned Hardware

Extend your IT budget with certified, tested pre-owned data center hardware. Servers, storage arrays, and networking gear from top OEMs at significantly reduced cost.

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♻️

IT Asset Disposition (ITAD)

Secure, compliant decommissioning of your legacy hardware. Certified data destruction, environmentally responsible recycling, and maximum asset recovery value.

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☁️

VMware Services & Support

Post-Broadcom acquisition costs skyrocketing? Global TPM provides alternative VMware support, maintenance, and migration assistance to protect your investment.

Learn More →
Why Global TPM

The Smart Alternative
to OEM Maintenance

Founded by industry veterans with over 36 years of TPM experience. White-glove service without the white-glove invoice. Real engineers, real fast.

01

15-Minute Average Remote Response

Our US-based remote technical team responds with an average ticket response time of just 15 minutes — because every minute of downtime costs you money.

02

CCIE-Level Networking Capabilities

Our L3–L4 engineering team includes CCIE networking experts who support everything from servers and storage to mainframes across all major OEM brands.

03

Flexible, Coterminous Contracts

No rigid lock-in. Our contracts align to your timelines, covering both active and EOSL hardware under a single coterminous agreement.

04

Dedicated Service Delivery Manager

Every client receives a dedicated SDM — a single point of contact who knows your environment and ensures your SLA is always met.

Average Client Savings
50–70%

vs. Original Equipment Manufacturer (OEM) maintenance contracts

Typical OEM Contract$100,000/yr
Global TPM Support$30–50k/yr

Calculate Your Savings →
Multi-Vendor Support

We Support Your Entire Data Center Ecosystem

Servers, storage, and networking from all major OEMs — covered under one contract.

UCS, Catalyst, Nexus, ASA, ISR, ASR

ProLiant, Synergy, 3PAR, Nimble, MSA

PowerEdge, PowerStore, Unity, VxRail

Data Domain & PowerProtect DD

FAS, AFF, E-Series, SolidFire

Power Systems, FlashSystem, DS8000

EX, QFX, MX, SRX Series

SPARC, Exadata, ZFS Storage

ThinkSystem, ThinkAgile, ThinkEdge

We support 24 manufacturers in total — including Fortinet, Arista, Hitachi Vantara, F5, Palo Alto, Check Point, Nutanix, and Brocade. See every vendor we cover →

Service Level Agreements

Coverage That Fits Your Business

Every tier includes a dedicated SDM, US-based support, certified parts, and our 15-min average remote response.

Level I
24×7×4 Onsite

Mission-critical environments requiring the fastest on-site response.

  • ✓On-Site Engineer Within 4 Hours
  • ✓24/7 US-Based Remote Support
  • ✓Call Home Monitoring
  • ✓Dedicated Service Delivery Manager
  • ✓Certified Parts + Onsite Spares
  • ✓Defective Media Retention
  • ✓Quarterly Reporting
  • ✓EOSL & EOL Coverage
Get a Quote
Most Popular
Level II
24×7×NBD Onsite

Round-the-clock support with next-business-day on-site response.

  • ✓Next Business Day On-Site Engineer
  • ✓24/7 US-Based Remote Support
  • ✓Call Home Monitoring
  • ✓Dedicated Service Delivery Manager
  • ✓Certified Parts + NBD Delivery
  • ✓Defective Media Retention
  • ✓Quarterly Reporting
  • ✓EOSL & EOL Coverage
Get a Quote
Level III
8×5×NBD Onsite

Business-hours coverage for non-critical systems and tighter budgets.

  • ✓Next Business Day On-Site Engineer
  • ✓8×5 US-Based Remote Support
  • ✓Call Home Monitoring
  • ✓Dedicated Service Delivery Manager
  • ✓Certified Parts + NBD Delivery
  • ✓Defective Media Retention
  • ✓Quarterly Reporting
  • ✓EOSL & EOL Coverage
Get a Quote
Industries Served

Trusted Across Critical Industries

From healthcare to financial services, our clients rely on uptime. We deliver.

🏥

Healthcare

HIPAA-aware support for mission-critical clinical and administrative systems where downtime is not an option.

🏦

Financial Services

High-availability infrastructure support for banks, credit unions, and fintech with SOX and PCI-DSS alignment.

🏛️

Government & Education

Cost-effective support for public sector and higher education institutions managing aging infrastructure on tight budgets.

🏭

Manufacturing

Minimize production downtime with fast break-fix support and robust spare parts for industrial IT systems.

🛒

Retail & E-Commerce

Protect revenue with reliable infrastructure maintenance that keeps point-of-sale and logistics systems running.

🔬

Technology & SaaS

Extend hardware lifecycles and reduce OpEx so your team can focus on development and innovation.

Knowledge Center

Industry Insights & Resources

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🔧
TPM Basics

TPM vs. OEM Maintenance: A Complete Cost Comparison for 2025

Real savings benchmarks and a self-assessment framework for IT managers evaluating TPM.

📅 April 20256 min read
📋
EOSL / EOL

What to Do When Your Data Center Hardware Reaches EOSL

End of Service Life doesn't mean end of usefulness. Your complete guide to navigating EOSL.

📅 March 20258 min read
☁️
VMware

Broadcom's VMware Price Hikes: What Are Your Options?

Post-acquisition licensing shock has many organizations scrambling. Here are your real alternatives.

📅 February 20257 min read
Ready to Save?

Let's Talk About Your
Data Center Maintenance Needs

Get a free, no-obligation quote in 24 hours. Our team will analyze your current contracts and show you exactly how much you can save.

Request a Free Quote → ✉️ sales@globaltpm.com