Support for Bull and Atos server and networking hardware — including Escala, NovaScale, and BullSequana platforms.
Bull hardware, now under Atos, has a concentrated installed base in European enterprise and public sector. Support paths narrow considerably once a platform ages.
Current and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
BullSequana S200, S400, S800 · SH Series high-performance nodes
Escala E, H, M, PL Series · Power-based enterprise servers
NovaScale R400, R600, T800 Series x86 servers
StoreWay storage arrays and expansion enclosures
Bull-branded switching and interconnect hardware
Power supplies, memory, drives, controllers, fan assemblies
Straight talk on where independent support genuinely helps — and where it doesn't.
Bull and Atos hardware sits outside the mainstream, which means generic providers often can't help. Our engineers work across less-common architectures rather than only the top-tier brands.
Escala systems typically host applications that are expensive to replatform. Extending the hardware is usually far cheaper than migrating.
We're direct about this — parts for Bull platforms take longer to locate than mainstream brands. We'll tell you honestly what sparing looks like before you sign.
US-based L3–L4 engineers, not a tier-one script.
Parts staged against your configuration — including components the OEM no longer stocks.
One named person who knows your environment and owns your SLA.
Bull / Atos alongside every other vendor, on a single renewal date.
Three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare options →
Most environments run four or five vendors. Consolidating removes a great deal of administrative overhead.
Send your model list or serial numbers and we'll return a line-by-line comparison against your current renewal within 24 hours.