Independent support across Extreme switching and wireless — including the Enterasys, Avaya, Aerohive, and Brocade lines Extreme has absorbed over the years.
Extreme has acquired heavily, and the resulting portfolio spans several original manufacturers. Older acquired platforms in particular tend to have thin support paths.
Current and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
X440, X450, X460, X465, X590, X620, X670, X690 Series
VSP 7400, 8400, 8600 · SLX 9030, 9140, 9240, 9540, 9640
AP 3000, 3900, 4000, 5000 Series · Aerohive AP230, AP250, AP550, AP650
Enterasys C-Series, S-Series · Avaya ERS · Aerohive SR/AP · Brocade ICX
ExtremeWireless V2110, C5210, C5215 · Aerohive HiveManager appliances
Power supplies, fan modules, stacking modules, SFP transceivers
Straight talk on where independent support genuinely helps — and where it doesn't.
Enterasys, Avaya networking, and Aerohive hardware all now sit under Extreme. Support for those older lines has thinned considerably, and they're exactly the equipment we're built to cover.
Aerohive access points are still deployed across a great many campuses and remain perfectly serviceable. Extreme's support path for them is limited.
On Extreme campus switches, PoE power supplies and stacking modules are the components that actually fail. We stock both across the X-Series range.
US-based L3–L4 engineers, not a tier-one script.
Parts staged against your configuration — including components the OEM no longer stocks.
One named person who knows your environment and owns your SLA.
Extreme Networks alongside every other vendor, on a single renewal date.
Three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare options →
Most environments run four or five vendors. Consolidating removes a great deal of administrative overhead.
Send your model list or serial numbers and we'll return a line-by-line comparison against your current renewal within 24 hours.