Nutanix Hardware Maintenance
Independent hardware support for Nutanix NX appliances and the OEM platforms running Nutanix software — covering the physical layer beneath your cluster.
Independent hardware support for Nutanix NX appliances and the OEM platforms running Nutanix software — covering the physical layer beneath your cluster.
Nutanix bundles software subscription with hardware support, so as nodes age you can end up paying premium rates on hardware that's simply doing its job.
Current and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
NX-1065, NX-3060, NX-3170, NX-8035, NX-8150, NX-8155, NX-9030
NX-6035, NX-6155, NX-8035-G6/G7 capacity nodes
Dell XC Series · Lenovo ThinkAgile HX · HPE DX · Fujitsu XF nodes
NVMe and SATA SSDs, HDDs, memory, CPUs, NICs, boot devices
Multi-node chassis, backplanes, power supplies, fan modules
10/25GbE NICs and transceivers within Nutanix clusters
Straight talk on where independent support genuinely helps — and where it doesn't.
Straightforward: AOS and Prism licensing come from Nutanix. We cover the physical nodes — drives, memory, power supplies, chassis. Most clients keep the Nutanix software subscription and move only hardware support to us.
NX-3060 and NX-8035 G4 and G5 nodes are widely deployed and commonly past their most cost-effective support window.
In a Nutanix cluster, real hardware incidents are overwhelmingly drives and the occasional power supply. That's straightforward sparing.
US-based L3–L4 engineers, not a tier-one script.
Parts staged against your configuration — including components the OEM no longer stocks.
One named person who knows your environment and owns your SLA.
Nutanix alongside every other vendor, on a single renewal date.
Three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare options →
Most environments run four or five vendors. Consolidating removes a great deal of administrative overhead.
Send your model list or serial numbers and we'll return a line-by-line comparison against your current renewal within 24 hours.
