Overland Tandberg Hardware Maintenance
Support for Overland Tandberg tape libraries, autoloaders, and NEO storage — the backup tier most providers overlook entirely.
Support for Overland Tandberg tape libraries, autoloaders, and NEO storage — the backup tier most providers overlook entirely.
Tape libraries tend to sit quietly in the corner running compliance archives nobody thinks about, right up until they fail. That equipment deserves real coverage.
Current and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
NEO 200s, 400s, 800s, 2000e, 4000e, 8000e · NEO XL-Series
NEOs StorageLoader · NEOs T24, T48 tape autoloaders
RDX QuikStor, QuikStation 4, QuikStation 8 removable disk systems
LTO-5, LTO-6, LTO-7, LTO-8, LTO-9 drives across NEO platforms
SnapServer XSD 40, XSR 40, XSR 120 network storage
Robotics assemblies, drive sleds, power supplies, magazines, barcode readers
Straight talk on where independent support genuinely helps — and where it doesn't.
Long-retention archives frequently sit on tape libraries that haven't been reviewed in years. When support lapses, the legal retention obligation doesn't.
On tape libraries, the picker and robotics assembly wear out well before the drives. Those are the parts we stock, and the failure mode generic providers are least prepared for.
Moving off a tape platform means new drives, new media, and re-validating your backup chain. Keeping the library running is almost always cheaper.
US-based L3–L4 engineers, not a tier-one script.
Parts staged against your configuration — including components the OEM no longer stocks.
One named person who knows your environment and owns your SLA.
Overland Tandberg alongside every other vendor, on a single renewal date.
Three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare options →
Most environments run four or five vendors. Consolidating removes a great deal of administrative overhead.
Send your model list or serial numbers and we'll return a line-by-line comparison against your current renewal within 24 hours.
