Hardware support for Palo Alto Networks PA-Series firewalls and Panorama management appliances past end-of-support.
Palo Alto retires hardware faster than most enterprises retire firewalls. A PA-3060 running a stable policy set can remain useful long after support ends.
Current and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
PA-200, PA-220, PA-500, PA-820, PA-850 branch and small office
PA-3020, PA-3050, PA-3060, PA-3220, PA-3250, PA-3260
PA-5020, PA-5050, PA-5060, PA-5220, PA-5250, PA-5260, PA-5280
PA-7050, PA-7080 chassis · NPC, SMC, LPC, PMC cards
Panorama M-100, M-200, M-500, M-600 appliances
Power supplies, fan trays, SSDs, network modules, transceivers
Straight talk on where independent support genuinely helps — and where it doesn't.
Direct about this: WildFire, Threat Prevention, URL Filtering, and PAN-OS licensing come from Palo Alto. We cover the appliance itself. That works well for internal segmentation firewalls; weigh it carefully at the internet edge.
PA-3020, PA-3050, and PA-3060 units are extremely widely deployed and now past support. Hardware is reliable and spares are readily available.
Chassis-based deployments carry high replacement cost, and card-level sparing keeps them viable for years.
US-based L3–L4 engineers, not a tier-one script.
Parts staged against your configuration — including components the OEM no longer stocks.
One named person who knows your environment and owns your SLA.
Palo Alto Networks alongside every other vendor, on a single renewal date.
Three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare options →
Most environments run four or five vendors. Consolidating removes a great deal of administrative overhead.
Send your model list or serial numbers and we'll return a line-by-line comparison against your current renewal within 24 hours.