Ruckus Hardware Maintenance
Support for Ruckus wireless access points, ICX switching, and SmartZone controllers — across the Brocade, Arris, and CommScope ownership changes.
Support for Ruckus wireless access points, ICX switching, and SmartZone controllers — across the Brocade, Arris, and CommScope ownership changes.
Ruckus has changed hands repeatedly, and each transition left older platforms with a less certain support path. The hardware itself remains excellent.
Current and long-retired platforms alike, under a single coterminous agreement. Don't see your model? It's very likely covered — just ask.
R310, R510, R610, R650, R710, R720, R750, R850 · T-Series outdoor
ICX 7150, 7250, 7450, 7650, 7750, 7850 Series · legacy Brocade ICX
SmartZone SZ100, SZ144, SZ300 · ZoneDirector 1200, 3000, 5000
ZoneFlex R500, R600, R700, H500 · Unleashed platforms
T300, T310, T610, T710 outdoor APs · E510 · M510 LTE
PoE injectors, mounting hardware, power supplies, SFP modules
Straight talk on where independent support genuinely helps — and where it doesn't.
Brocade, then Arris, then CommScope. Each transition left earlier platforms with a murkier support story, and that's where independent coverage matters most.
The ICX line traces directly to Brocade's campus switching. Our engineers know that architecture and stock parts for it.
A campus with hundreds of access points needs available spares more than it needs a support contract with a long response window.
US-based L3–L4 engineers, not a tier-one script.
Parts staged against your configuration — including components the OEM no longer stocks.
One named person who knows your environment and owns your SLA.
Ruckus alongside every other vendor, on a single renewal date.
Three SLA tiers — 24×7×4hr, 24×7×NBD, or 8×5×NBD. Compare options →
Most environments run four or five vendors. Consolidating removes a great deal of administrative overhead.
Send your model list or serial numbers and we'll return a line-by-line comparison against your current renewal within 24 hours.
